Insurance Services

Give your back-office insurance operations a competitive edge by building your own dedicated remote team of insurance processing professionals. With focused support and reduced overhead expenses, you can maximise all insurance-related productivity and expand offerings to your clients. ASW provides a comprehensive range of insurance services for health, life, medical, property, casualty, auto, income protection insurance and more. We are ISO-certified, so data security and privacy for you and your customers are our top priority.

From the initial introduction to the final optimisation of your team, ASW provides an end-to-end solution with a focus on certified data security, providing the best talent and facilities available for your peace of mind.

ASW can build your team with:

  • Actuarial Support
  • Case Management
  • Claims Auditing
  • Claims Processing Support
  • Claims Relations
  • Compensation and Benefits
  • Customer Service Support
  • Data Analytics
  • Data Capture
  • Data Entry
  • Lead Generation
  • Occupational Rehabilitation
  • Policy Renewals and Management
  • Policy Support
  • Underwriting

Our 4-step process to successful offshoring


We familiarise ourselves with your company and business goals to formulate a fully tailored solution.


While you make the final hiring decision, ASW will build your ideal team by partnering with you to source the best talent and coordinate the entire process from interview to offer.


Our specialised IT team will integrate all required software and communication tools to enable seamless connectivity.


Your dedicated Account Manager will work closely with you to coordinate training sessions, reporting and regular feedback to ensure absolute success.